(Draft — pending legal review)
These Terms & Conditions explain how Ablohs works with the businesses we serve. By using our website or signing up for a subscription, you agree to the terms below. Please read them carefully — if anything is unclear, contact us at hello@ablohs.com before you sign up.
Acceptance of terms
By creating an account, starting a subscription, or otherwise using Ablohs services, you confirm that you have read, understood, and agreed to these Terms. If you are accepting on behalf of a company, you confirm that you have the authority to bind that company.
If you do not agree to these Terms, please do not subscribe to or use our services.
Description of service
Ablohs offers a subscription-based digital agency service. Depending on your plan, this includes website design and builds, marketing campaigns, sales pages and funnels, brand and creative work, copywriting, and supporting strategy.
Work is delivered on a queue basis. You submit requests through the channels we agree on, and our team works through them one or two at a time, depending on your plan. Revisions are handled inside the same queue.
We aim for fast turnarounds, but specific timelines depend on scope, queue volume, and the speed of your feedback. Any timing references on our website are general expectations, not contractual commitments.
Account responsibilities
To get the most out of your subscription, you agree to:
- Provide accurate billing and contact information and keep it up to date.
- Give clear briefs, brand assets, and access where needed (for example, hosting, domain, CMS, ad accounts, or analytics).
- Respond to questions and approvals in a reasonable time so work can keep moving.
- Only request work that you are authorized to use and distribute.
Delays caused by missing information, late feedback, or unavailable access are not counted against any turnaround expectations.
Intellectual property
You retain ownership of any materials you supply to us, including logos, copy, photography, brand assets, and product information.
Final deliverables we produce specifically for you — for example, finished website builds, designs, copy, campaign creative, or funnel pages — are transferred to you once the invoice covering that work has been paid. Until payment is made, ownership of those deliverables remains with Ablohs.
We retain ownership of our underlying methods, templates, internal tools, and any pre-existing components we use to deliver the work. We may also display non-confidential portions of completed work in our showcase, case studies, and marketing materials. If a project is sensitive or under embargo, let us know in writing and we will exclude it.
Third-party assets (such as stock photos, fonts, or plugins) remain subject to their own licenses, which pass through to you where applicable.
Payments and billing
Subscriptions are billed monthly in advance using the payment method on file. By starting a subscription, you authorize Ablohs to charge that payment method for each renewal until you cancel.
Subscriptions renew automatically at the end of each billing cycle. You can cancel at any time before your next renewal date through your account or by emailing hello@ablohs.com. Cancellation stops future renewals. We do not provide refunds for partial months or for unused capacity in a billing cycle that has already started.
If a payment fails, we may pause the queue until the account is brought current. Recurring late or failed payments may result in suspension or termination of the subscription.
Prices, plans, and inclusions may change over time. Any changes will apply to your subscription at the start of your next billing cycle and will be communicated in advance.
Acceptable use
You agree not to use Ablohs services to create, promote, or distribute content that:
- Is illegal, fraudulent, or infringes someone else’s rights.
- Contains hate speech, harassment, sexual content involving minors, or incites violence.
- Promotes scams, deceptive money-making schemes, or knowingly false claims.
- Violates the terms of platforms we publish to on your behalf (for example, ad networks, hosting providers, or app stores).
We reserve the right to decline specific requests, pause work, or end the subscription if a project falls outside what we are willing to support. Where possible, we will explain our reasoning and try to find a workable alternative.
Confidentiality
We treat business information you share with us — strategy, pricing, internal documents, customer data, and similar — as confidential and use it only to deliver your services. We expect the same in reverse for any non-public information we share with you, including pricing, processes, or internal documents.
Either side may share information where required by law or where it is already public through no fault of the receiving party.
Termination
You may cancel your subscription at any time, effective at the end of the current billing cycle. After cancellation, your account is closed and active work is wrapped up to a sensible stopping point.
We may suspend or terminate your subscription if you breach these Terms, misuse the service, fail to pay, or use Ablohs in a way that creates legal, security, or reputational risk for our team. Where reasonable, we will give notice and an opportunity to fix the issue first.
Sections of these Terms that are intended to survive termination — including intellectual property, limitation of liability, and confidentiality — will continue to apply after the subscription ends.
Limitation of liability
We work hard to deliver useful, high-quality work, but we do not guarantee any specific business outcome. This includes traffic, leads, conversions, revenue, search rankings, or any other commercial result. Marketing and design results depend on many factors outside our control, including your market, offer, pricing, sales process, and competitive landscape.
Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Ablohs disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Ablohs’s total liability to you for any claim arising out of or related to the service is limited to the fees you paid to Ablohs in the one (1) to three (3) months immediately before the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
Third-party services
Delivering your work often involves third-party tools and platforms — for example, hosting, CMS, email platforms, analytics, ad networks, and design or build tools. Those services have their own terms, pricing, uptime, and policies, and we are not responsible for issues caused by their outages, changes, or decisions.
Where you ask us to set up or manage third-party accounts on your behalf, you remain the owner of those accounts and the underlying subscriptions.
Changes to these terms
We may update these Terms from time to time as our service evolves. When we make material changes, we will update the version on our website and, where appropriate, notify active subscribers by email or in-app message. Continued use of the service after changes take effect means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the jurisdiction in which Ablohs operates, without regard to conflict-of-law principles. Any dispute that cannot be resolved through good-faith discussion will be brought in the courts of that jurisdiction, unless local consumer-protection laws require otherwise.
Contact
Questions about these Terms or your subscription? Email us at hello@ablohs.com and a member of the team will get back to you.
